Benicia post office Hours Phone Number and Reviews
The one thing that is always constant, rude customer service. Argumentative, condescending, and most of the people at the desk should be replaced with people who have customer service skills.
I have had great customer service in my encounters with the staff. They were efficient and able to assist customers quickly. Have your package ready, have your method of payment available. Those are the 2 things that make the line slower.
Usps in Benicia, California Maps
Address: 290 E L St, Benicia, CA 94510, United States
Phone: +1 800-275-8777
Benicia post office User Reviews
Our mail is delivered every time late and later, yesterday for example came after seven thirty when you used to dropped it off before two every day.
I was picking up my mail when I noticed I forgot my box # and couldn’t find the right box; I swear I tried atleast 30 boxes but I realized I wasn’t getting anywhere so I asked for help from the post office but they were no help at all. However, I didn’t give up and when I noticed this new lady at the window that I didn’t see at first I approached her and asked if she could help me. Little did I know that she was the “Post Master” and she got the job done!? Like she verified my information as well as my face and she was able to locate my box! I was one happy customer. Thank you.However, the janitor working there was asking me too many personal questions; it felt like I was being interrogated and I felt very uncomfortable.
Some of the WORST service I have ever experienced! Most of them act and conduct themselves like they “don’t want to be there.” I have witnessed them be short answered and bordering on rude to older customers who don’t understand the questions they are asking. If they are truly that unhappy in a service oriented business, please move on.